Journal is indexed in following databases:

2022 Journal Impact Factor - 0.6
2022 CiteScore - 1.7




ISSN 2083-6473
ISSN 2083-6481 (electronic version)




Associate Editor
Prof. Tomasz Neumann

Published by
TransNav, Faculty of Navigation
Gdynia Maritime University
3, John Paul II Avenue
81-345 Gdynia, POLAND
Expectations of Maritime University Students of Future Work on a Ship
1 Gdynia Maritime University, Gdynia, Poland
ABSTRACT: The main goal of education at a maritime university is to provide students with knowledge and practical skills necessary for future work on a ship. To receive the diploma of merchant navy officer, students are required to complete a 12-month maritime internship. During the internship, as well as during the entire course of studies, students' expectations regarding their future professional work are developed, related to, among others, working and living conditions on a ship, employment conditions and cooperation with the shipowner. These expectations determine the students’ subsequent choices towards a given shipowner as a potential employer, as well as their decisions about further professional development in this field. From the point of view of operational management, it is therefore important for the shipowner to know the requirements that must be met in order to have a motivated and competent staff. This article aims to classify the requirements for students relative to their future work on a ship based on assessing the impact of the requirement fulfilment level against the level of their satisfaction. The results obtained made it possible to indicate those requirements regarding working conditions, the fulfilment of which should be treated by shipowners as a priority, because they determine the students’ satisfaction to the highest degree.
Batalden, BM. Sydnes, A.K. 2014. Maritime safety and the ISM code: a study of investigated casualties and incidents. WMU Journal Marit Affairs. 13, 3–25. DOI:10.1007/s13437-013-0051-8. - doi:10.1007/s13437-013-0051-8
Caesar, L. Cahoon, S. 2015. Training Seafarers for Tomorrow: The Need for a Paradigm Shift in Admission Policies. Universal Journal of Management. 3(4), 160-167. DOI: 10.13189/ujm.2015.030404. - doi:10.13189/ujm.2015.030404
Howsawi, A.A. Althageel, M.F. Mohaideen, N.K. Khan, M.S. Alzahrani, A.S. Alkhadir, M.A. Alageel, S.M. Alkathiri, M.A. Hawsawi, R.A. 2019. Application of the Kano model to determine quality attributes of patient’s care at the primary healthcare centers of the Ministry of health in Saudi Arabia. Journal of Family and Community Medicine. 2020(27). 178-185. DOI: 10.4103/jfcm.JFCM_92_20. - doi:10.4103/jfcm.JFCM_92_20
International Convention for the Safety of Life at Sea (SOLAS). 1974.
International Convention on Standards of Training, Certification and Watchkeeping. International Maritime Organization. London. 2017.
International Safety Management (ISM Code). International Maritime Organization. London 2018.
Kłopotek, N. Dmowski, P. Szkiel, A. Directions of using the Kano Model to improve the quality of products and services. [in:] H. Śmigielska (ed), Current trends in Quality Sciences – consumer behavior, logistic, product management Part 2. Sieć Badawcza Łukasiewicz – Instytut Technologii Eksploatacji Wydawnictwo Naukowe. 418-432. Radom 2021. ISBN 978-83-7789-669-3.
Kołodziej, A. 2016. Atrakcyjność, satysfakcja, prestiż. O praktycznym znaczeniu społecznej oceny zawodu marynarza. Annuals of Maritime Socjology. XXV.
Koziński, M.H. 2003. Wpływ Konwencji o prawie morza (UNCLOS) na prawo bezpieczeństwa morskiego. Prawo Morskie. XIX. 291-314. ISSN 0860-7338.
Maritime Labour Convention (MLC). Genewa. 2006.
Matzler, K. Hinterhuber, H.H. 1998. How to make product development projects more successful by integrating Kano’s model of customer satisfaction into quality function deployment. Technovation. 18(1). 25-38. - doi:10.1016/S0166-4972(97)00072-2
Rashid, M. M. Tamaki, J. Ullah, A.M.M.S. Kubo, A. 2011. A Kano Model Based Linguistic Application for Customer Needs Analysis. International Journal of Engineering Business Management. 3(2). ISSN 1847-9790, 29-36. - doi:10.5772/50934
Seafarer Workforce Report - The global supply and demand for seafarers in 2021.
Thipwong, P. Wong, W-K. Huang, W-T. 2020. Kano Model Analysis For Five-Star Hotels In Chiang Mai, Thailand. Journal of Management Information and Decision Sciences. 23(1).
Ulewicz, R. 2016. The use of Kano model for the classification of the elements of product quality. Systems Supporting Production Engineering, Review of Problems and Solutions, 3(15), 117-126.
Wiśniewska, M. 2009. Rozpoznanie i zaspokojenie wymagań klienta z wykorzystaniem modelu Kano. Problemy Jakości. 2009-4. 6-10.
Yadav, H.C. Jain, R. Singh, A.R. Mishra, P.K. 2017. Kano integrated robust design approach for aesthetical product design: a case study of a car profile. Journal of Intelligent Manufacturing. 28. 1709-1727. DOI: 10.1007/s10845-016-1202-5. - doi:10.1007/s10845-016-1202-5
Yao, ML. Chuang, M-C. Hsu, C-C, 2018. The Kano Model Analysis of Features for Mobile Security Applications. Computers & Security. 78. 336-346. ISSN: 01674048. DOI: 10.1016/j.cose.2018.07.008. - doi:10.1016/j.cose.2018.07.008
Yildirim, U. Toygar, A. Çolakoğlu, C. 2022, Compensation effect of wages on decent work: A study on seafarers attitudes. Marine Policy. 143(105155). ISSN 0308-597X. DOI: 10.1016/j.marpol.2022.105155. - doi:10.1016/j.marpol.2022.105155
Citation note:
Kłopotek N., Dmowski P., Szkiel A.: Expectations of Maritime University Students of Future Work on a Ship. TransNav, the International Journal on Marine Navigation and Safety of Sea Transportation, Vol. 17, No. 3, doi:10.12716/1001.17.03.22, pp. 701-706, 2023
Authors in other databases:
Natalia Kłopotek: ORCID iD

Other publications of authors:

File downloaded 108 times

Important: cookie usage
The website uses certain cookies. A cookie is a text-only string of information that the TransNav.EU website transfers to the cookie file of the browser on your computer. Cookies allow the website to perform properly and remember your browsing history. Cookies also help a website to arrange content to match your preferred interests more quickly. Cookies alone cannot be used to identify you.
Akceptuję pliki cookies z tej strony