Journal is indexed in following databases:



2023 Journal Impact Factor - 0.7
2023 CiteScore - 1.4



HomePage
 




 


 

ISSN 2083-6473
ISSN 2083-6481 (electronic version)
 

 

 

Editor-in-Chief

Associate Editor
Prof. Tomasz Neumann
 

Published by
TransNav, Faculty of Navigation
Gdynia Maritime University
3, John Paul II Avenue
81-345 Gdynia, POLAND
www http://www.transnav.eu
e-mail transnav@umg.edu.pl
A Conceptual Approach to Personnel Activity Management in a Company Operating as an Agent for a Container Shipping Line
1 Lithuanian Maritime Academy, Klaipeda, Lithuania
ABSTRACT: The authors of the article have chosen a company acting as an agent for a container shipping line because the company seeks to decrease its service failures and reduce the chaotic nature of its activities by systematising them from a scientific point of view and refining its operations at the managerial level. Employees of the company are responsible for activities such as a search for customers, price offers, contacting clients, the conclusion of contracts, coordination of cargo transportation, document control, invoicing and payment control. Proper execution of these operations ensures the quality of services provided by the container line agent. The learning organisation concept, situational management theory and total quality management theory are applicable to the management of the personnel activity process in the line. In terms of management functions, planning is more suitable for activities such as searching for customers, price offers, conclusion of contracts and invoicing; organising is more required when searching for customers, contacting them and concluding contracts; leading is more suitable for activities such as contact with clients, conclusion of contracts and payment control; control is more required when contacting customers, coordinating cargo transportation, invoicing and controlling payment. A conceptual approach that theoretically reveals the principles and possibilities of the company’s activities in the container shipping line can serve as the basis for future empirical research to identify problems in its personnel activity management.
REFERENCES
Chaurasiya, H., Baxi, B.O.: A study on customers’ approaching by shipping companies in line with relationship management. International Journal of Creative Research Thoughts, 9 (6), 253–267. (2021).
Christiansen, M., Hellsten, E., Pisinger, D., Sacramento, D., Vilhelmsen, C.: Liner shipping network design. European Journal of Operational Research, 286 (1), 1–20. (2020). - doi:10.1016/j.ejor.2019.09.057
Diskienė, D.: Vadybos teorijos. Visuotinė lietuvių enciklopedija, XXIV, 496–497. Vilnius: Mokslo ir enciklopedijų leidybos centras. (2013).
Functions of personnel management: Managerial, operative and general functions. Economics Discussion. (2022). https://www.economicsdiscussion.net/personnel-management/functions-of-personnel-management-managerial-operative-and-general-functions/31456
Huang, Q., Ohmori, S., Yoshimoto, K.: Introducing tramp and liner shipping model to production planning. Proceedings of the 9th International Conference on Operations and Supply Chain Management, 1–7. RMIT University. (2019).
Kapur, R.: Workforce planning as a way of leading to development of human resources. International Journal of Information, Business and Management, 14 (1), 149–158. (2022).
Lai, P.L., Su, D.T., Tai, H.H., Yang, C.C.: The impact of collaborative decision-making on logistics service performance for container shipping services. Maritime Business Review, 5 (2), 175–191. (2020). - doi:10.1108/MABR-12-2019-0061
Lietuvos Respublikos civilinio kodekso patvirtinimo, įsigaliojimo ir įgyvendinimo įstatymas: Civilinis kodeksas, VIII-1864. Vilnius: Lietuvos Respublikos Seimas. (2000).
Ma, S.: Economics of Maritime Business. London, New York: Routledge. (2021). - doi:10.4324/9781315658124
Mira, M.S., Choong Y.V., Thim, C.K.: Mediating role of port supply chain integration between involvement of human resource practices and port performance in Kingdom of Saudi Arabia. Uncertain Supply Chain Management, 7, 507–516. (2019). - doi:10.5267/j.uscm.2018.11.005
Notteboom, T., Pallis, A., Rodrigue, J.P.: Port Economics, Management and Policy. London, New York: Routledge. (2022). - doi:10.4324/9780429318184
Rojon, I., Lazarou, N.J., Rehmatulla, N., Smith, T.: The impacts of carbon pricing on maritime transport costs and their implications for developing economies. Marine Policy, 132, 1–11. (2021). - doi:10.1016/j.marpol.2021.104653
Tehci, A., Senbursa, N.: Relationship marketing orientation and perceived organizational performance of employees: A case of maritime business organization. The Journal of International Scientific Researches, 6 (3), 261–270. (2021). - doi:10.23834/isrjournal.983520
Tepe, R., Arabelen, G.: Relationship marketing strategies in the container shipping industry: A qualitative approach. Scientific Journals of the Maritime University of Szczecin, 69 (141), 76–88. (2022).
Theotokas, I.: Management of Shipping Companies. London, New York: Routledge. (2018). - doi:10.4324/9781315641294
Tien, N.H.: International Economics, Business and Management Strategy. Delhi: Academic Publications. (2019).
Tijan, E., Jovic, M., Jardas, M., Gulic, M.: The single window concept in international trade, transport and seaports. Scientific Journal of Maritime Research, 33, 130–139. (2019). - doi:10.31217/p.33.2.2
Tijan, E., Jovic, M., Aksentijevic, S., Pucihar, A.: Digital transformation in the maritime transport sector. Technological Forecasting and Social Change, 170, 1–15. (2021). - doi:10.1016/j.techfore.2021.120879
Trehan, K.: Understanding the target audience. Advertising and Public Relations, 42–67. Delhi: Indira Gandhi National Open University. (2020).
VAT Invoicing Rules: European Commission. (2023). https://taxation-customs.ec.europa.eu/vat-invoicing-rules_en
Voudouris, I., Plomaritou, E.: Documents of the shipping transport: Historical origins, legal validity & commercial practice. Journal of Shipping and Ocean Engineering, 10, 47–56. (2020). - doi:10.17265/2159-5879/2020.02.005
Citation note:
Lileikis S., Paulauskaitė I.: A Conceptual Approach to Personnel Activity Management in a Company Operating as an Agent for a Container Shipping Line. TransNav, the International Journal on Marine Navigation and Safety of Sea Transportation, Vol. 18, No. 3, doi:10.12716/1001.18.03.21, pp. 665-670, 2024
Authors in other databases:
Saulius Lileikis: Scopus icon57214349688
I. Paulauskaitė:

Other publications of authors:


File downloaded 42 times








Important: TransNav.eu cookie usage
The TransNav.eu website uses certain cookies. A cookie is a text-only string of information that the TransNav.EU website transfers to the cookie file of the browser on your computer. Cookies allow the TransNav.eu website to perform properly and remember your browsing history. Cookies also help a website to arrange content to match your preferred interests more quickly. Cookies alone cannot be used to identify you.
Akceptuję pliki cookies z tej strony