ISSN 2083-6473
ISSN 2083-6481 (electronic version)




Associate Editor
Tomasz Neumann

Published by
TransNav, Faculty of Navigation
Gdynia Maritime University
3, John Paul II Avenue
81-345 Gdynia, POLAND
www http://www.transnav.eu
e-mail transnav@am.gdynia.pl
Human Error in Pilotage Operations
1 University College of Southeast Norway, Vestfold, Norway
ABSTRACT: Pilotage operations require close interaction between human and machines. This complex sociotechnical system is necessary to safely and efficiently maneuver a vessel in constrained waters. A sociotechnical system consists of interdependent human- and technical variables that continuously must work together to be successful. This complexity is prone to errors, and statistics show that most these errors in the maritime domain are due to human components in the system (80 ? 85%). This explains the attention on research to reduce human errors. The current study deployed a systematic human error reduction and prediction approach (SHERPA) to shed light on error types and error remedies apparent in pilotage operations. Data was collected using interviews and observation. Hierarchical task analysis was performed and 55 tasks were analyzed using SHERPA. Findings suggests that communication and action omission errors are most prone to human errors in pilotage operations. Practical and theoretical implications of the results are discussed.
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Citation note:
Ernstsen J., Nazir S.: Human Error in Pilotage Operations. TransNav, the International Journal on Marine Navigation and Safety of Sea Transportation, Vol. 12, No. 1, doi:10.12716/1001.12.01.05, pp. 49-56, 2018

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