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ISSN 2083-6473
ISSN 2083-6481 (electronic version)
 

 

 

Editor-in-Chief

Associate Editor
Prof. Tomasz Neumann
 

Published by
TransNav, Faculty of Navigation
Gdynia Maritime University
3, John Paul II Avenue
81-345 Gdynia, POLAND
www http://www.transnav.eu
e-mail transnav@umg.edu.pl
Digital Transformation in Ferry Shipping – Case Study in the Baltic Sea Region
1 Gdynia Maritime University, Gdynia, Poland
ABSTRACT: In every sector of the economy, the use of digital technologies can be observed. In maritime transport, the use of digital technologies is used to operate the infrastructure as well as to reach the customer. The digital transformation in ferry shipping plays a significant role, not only in operations, but also in the way passengers are acquired. The availability and ease of purchasing tickets are important from the point of view of the users' application and the accompanying experience, so-called user experience. However, it is important to ensure the security in cyberspace for both parties of transactions, which is conditioned by the implementation of international, EU and the state legal acts. The aim of the article is to present the legal acts regarding digitalization and cybersecurity in maritime navigation and to identify the digital activities of ferry carriers. The paper uses the exploratory method, the literature review and desk research method. Critical and comparative analysis was also carried out.
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Citation note:
Kaczerska D., Kizielewicz J., Skrzeszewska K.: Digital Transformation in Ferry Shipping – Case Study in the Baltic Sea Region. TransNav, the International Journal on Marine Navigation and Safety of Sea Transportation, Vol. 17, No. 3, doi:10.12716/1001.17.03.06, pp. 553-560, 2023
Authors in other databases:
Dominika Kaczerska: ORCID iD iconorcid.org/0000-0002-8989-6047

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