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2024 Journal Impact Factor - 0.6
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ISSN 2083-6473
ISSN 2083-6481 (electronic version)
Editor-in-Chief
Associate Editor
Prof. Tomasz Neumann
Published by
TransNav, Faculty of Navigation
Gdynia Maritime University
3, John Paul II Avenue
81-345 Gdynia, POLAND
e-mail transnav@umg.edu.pl
Analysis of Business Uncertainty in the Reefer Container Sector in the VUCA Era of Industry 4.0. Case Study
1 State University of Jakarta, Jakarta, Indonesia
ABSTRACT: This study examines the phenomenon of uncertainty in the reefer container business within the VUCA era (Volatility, Uncertainty, Complexity, Ambiguity), focusing on a domestic route case study of PT.XXX. The background of this research lies in the demand for fresh product delivery, which faces uncertainties in market conditions. The objective of the study is to identify the factors of uncertainty, classify their impacts based on relevant divisions, and provide mitigation solutions. The research methodology employed is a qualitative case study, involving observations, questionnaires, and documentation. The findings reveal that uncertainties stem from government policies, delays in vessel schedules, and fluctuations in operational costs such as fuel prices and freight tariffs. The study concludes that cross-division collaboration and improved mitigation strategies are crucial to maintaining business stability. It is recommended to enhance employee training, strengthen technology integration, and establish strategic partnerships with logistics partners to minimize the impact of uncertainties.
KEYWORDS: Risk Management, Maritime Transport, Uncertainty, Logistics, Decision Making, Management, Supply Chain Management, Reefer Containers
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Citation note:
Hadi W., Azisah N., Andarwati E.: Analysis of Business Uncertainty in the Reefer Container Sector in the VUCA Era of Industry 4.0. Case Study. TransNav, the International Journal on Marine Navigation and Safety of Sea Transportation, Vol. 20, No. 1, doi:10.12716/1001.20.01.24, pp. 223-228, 2026
Authors in other databases:
57216507318Nur Azisah:
orcid.org/0009-0006-3626-7753
59JpMoMAAAAJ
orcid.org/0009-0006-3626-7753
59JpMoMAAAAJ
Egi Andarwati:
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