143
1 INTRODUCTION
In2010theEuropeanUnionlaunchedanewresearch
and development program to protect the Baltic Sea
worth EUR 100 million over the period 20102017,
called Baltic Organizations Network for Funding
SciencesEEIG(BONUS).BONUSisconsideredasthe
firstmodelcaseforthedevelopmentofscienceba
sed
management of the European regional seas by
bringing together the research communities of
marine, maritime, economical and societal research
to address the major challenges faced by the Baltic
Searegion(BonusPortal,2014).
TheEuropeanUnioneMaritimeinitiativeaimsto
promote the use of advanced information
technologies forworking and doing business in the
ma
ritime transport sector. The ESABALT is a
research and development joined (Finnish Geodetic
Institute, FURUNO Finland, SSPA Sweden and
Maritime University of Szczecin, 2014) project
studying the feasibility of a novel system for
enhancingmaritimesafety.Theaimofthis paperis
to present results of analysis and i
dentification of
stakeholders. Using created stakeholder lists,
potentialESABALTsystemuserwereidentifiedand
userprofilesgroupswereproposed.
2 MARITIMESAFETY
Theyaremorethan77thousandsofmerchantvessels
registered [Equasis] and many times more sailing
and motor boats. Every year those figures are
increasing,whicheffect
sthatourseasbecomemore
andmorecrowded.
AccordingtothereportsfromtheStatesinBaltic
regiontherewere149shipaccidentsintheHELCOM
areain2012(Figure1),whichis6morethantheyear
before (increase of 4%) and 19 more than in 2010
(increaseof15%).
Maritime Safety – Stakeholders in Information
Exchange Process
P.Wołejsza
M
aritimeUniversityofSzczecin,Poland
S.Thombre&R.Guinness
FinnishGeodeticInstitute,Finland
ABSTRACT:Thispaperpresentsthemethodologyandresearchresultsonidentificationofpotentialusersof
theESABALTsystem,whichistargetedtowardsimprovingthesituationalawarenessintheBalticSearegion.
Wedescribethetechniqueofanalysingthestakeholdersinvolvedinmaritimesectorprocesses,especially in
maritimetra
nsportprocesses,whilealsotakingintoaccounttheirdifferentclassificationcriteria.Theresulting
listofstakeholdersisusedtoidentifysystemusersandtheirclassificationintouserprofilesgroups.Thisstudy
willformthebasisfortheidentificationofuserrequirementsoftheESABALTsystem.
http://www.transnav.eu
the International Journal
on Marine Navigation
and Safety of Sea Transportation
Volume 9
Number 1
March 2015
DOI:10.12716/1001.09.01.18
144
Figure1. Accidents in Baltic region in the period 2004
2012[helcom].
Due to modification of the reporting format in
2012,thenewcategory“contact”(Figure2),asatype
ofaccident,wasincludedinthereporting,definedas
strikinganyfixedorfloatingobjectotherthanships
orunderwaterobjects(wrecksetc.).
Figure2. Types of accidents in Baltic region in
2012[helcom].
Collisions have been the most common type of
shipping accidents in 2011 and 2010 while in 2006
2009groundingsweremorecommonthancollisions.
In2012collisionsaccountedfor31%(47cases)ofall
accidents which is the same percentage as for
groundings and the collective category of other
accidents.
Figure3.Typesof accidentsinBaltic regionintheperiod
20042012[helcom]
Amounting to 48 cases (32%) of all accidents;
collisions were the most frequent type of shipping
accidentsintheBalticin2010.Thiswasthefirsttime
since 2006 that collisions were more common than
groundingsintheBalticSea.Thenumberofreported
collisions has been decreasing since 20052006
but
increased by 40% in 2010 from the lowest reported
numberofcollisionsin2009‐34collisions(Figure4).
Figure4. Collisions in Baltic region in the period 2004
2012[helcom].
Ship to ship collisions accounted for 50% of all
collisioncasesin2010andtherestofthecaseswere
collisions with fixed and/or floating structures, e.g.
peers, navigation signs etc. The number of ship to
ship collisions in 2010 was higher than in the last
threeyearsbutstill30%
lessthanin20052006.The
number of collisions with objects has remained
largely unchanged in previous years but decreased
by roughly 20% in 2010 compared to 20052009
(Figure5).
Figure5. Typesof collisionsinBalticregionin theperiod
20042010[helcom].
On the picture below there are statistical
information from insurance company The Swedish
Club.
Figure5. Average claim cost & frequency 2001 2011,
limit>=USD10000[Swedish]
145
Accordingdata presentedabove,average cost of
collision is more than 1 million USD. The Swedish
Club shares 13.6% (2010) of hull and machinery
insuranceglobalmarket.AccordingFigure5,around
2.5% of vessels are in collision every year i.e. over
1,900. In this situation the total cost of collisions
is
around2billionUSDperyear.Accordingdatafrom
InternationalUnionofMarineInsurance,worldwide
premiumvolumein2013was34.2billionUSD.
ESABALTaimstoincreasethesafetyofallvessels
operating in the Baltic Sea by providing tools and
serviceswhichenhancesituationalawareness.Thisis
achieved
using the latest technological advances in
sensing,positioning,eNavigation,Earth observation
systems, and multichannel cooperative
communications. In addition, ESABALT aims to
facilitatecrowdsourcingofrelevantinformationfrom
a multitude of users. That is, by reporting
informationtoacentralrepository,allenduserswill
be able to achieve a greater level
of situational
awarenessthantheywouldbyactingindependently.
Aguiding tenet oftheESABALT concept isthat all
maritime users in the Baltic Sea can operate more
safely by collaboratively building and maintaining
situationalawareness.
3 INFORMATIONEXCHANGEPROCESS
Informationexchangeisakey enablerofsituational
awareness due
to the fact that no individual in a
system as complex as the maritime transportation
systemholds alloftheinformationrelevanttohisor
hersafety.Similarly,atthelevelofavessel,novessel
collectively holds all of the information relevant to
herownsafety.Therefore,inorderto
obtainasmuch
relevantinformation as possibleand maintaingood
situational awareness, a vessel and her crew must
engage in various information exchange processes.
This section outlines some of the guiding
assumptions concerning the information exchange
processes used in the maritime domain, which are
relevantfortheESABALTproject.
Assumption
1:Informationmustflowfromshore
toship, shiptoshore, and shiptoship. All three
typesofinformationflowareexpectedtobeusedby
the ESABALT system. Shoretoship and shipto
shore are extremely important because centralized
information management, for example, through a
VTSoperatorprovide
ahigherlevelofreliabilityand
qualityassuranceformaritimeinformationexchange.
However, VTS operators cannot maintain good
overall situational awareness without regular
updates from vessels, for example, updating of
routeswhenavesselchangesherplannedroutedue
to unforeseen circumstances. Lastly, shiptoship
communicationisassumedto
bebeneficialduetothe
fact that the shiptoshore and shoretoship links
may not be available all of the time and in all
locations at sea. In addition, shiptoship
communication may provide the most timely and
reliable means of communication when the
information is of
critical nature and needs to be
exchanged quickly (e.g. maneuvers to avoid
collision). Another example of shiptoship
communication isdirect transmission and reception
ofpositionandheadingdatathroughavessels’AIS
transponder.
Assumption 2: Different vessels have different
communication capabilities. In particular, larger
vessels,suchascommercial
cargoorpassengerships
are assumed to have greater communication
capabilities compared to, e.g. pleasure boats. For
example, most commercial ships have VSAT
capabilities, which allow them to send and receive
dataglobally,whereasapleasureboatmayhaveonly
VHSorcellularradios/phones.VHS may be limited
to voiceonly
communication and cellular phone
coverageisgenerallyonlyavailableincoastalareas.
Asaresultofthisassumption,theESABALTsystem
mustbeinteroperablewithdifferentcommunication
systems, and it must adapt itself based on the
communicationcapabilitiesoftheuserterminal.
Assumption 3:Adequate standards for maritime
information exchange
already exist. Standardized
protocols and formats for exchange of maritime
information are important because the information
must be processes by multiple parties, and
furthermore the formats must be machine readable,
in order to facilitate automation. Examples of
relevant existing standards include NMEA 0183,
NMEA2000,S57,S100,S101,
andS102.
Assumption 4: Information exchange processes
shouldbehighlyautomated.Asaresultofasurvey
of potential users, it was apparent that information
exchange processes should be highly automated, in
order to not burden the crew with additional
workload.Inaddition,automatedsystemsgenerally
requirelesstraining,
soautomationalsoreducesthe
trainingburdencreatedbytheESABALTsystem.
Assumption 5: Most users are assumed to be
cooperativeandtrustworthy.Sinceitisplannedthat
the ESABALT system will utilize crowdsourcing to
build up situational awareness, it is important to
considerthetrustworthinessofthoseparticipatingin
the
collectionof information. If anuncooperativeor
malicious user intentionally provides falsified
information, thiscan have serious consequences for
theoverallsystem.Thesystemmusthavecapabilities
toidentifysuchusersandtorestrictthemfromusing
thesystem.It is assumed, however, thatmost users
ofESABALTarecooperative
andtrustworthy.Thisis
areasonableassumption,especiallyifauthentication
isrequiredtoaccessorotherwiseusethesystem.Ifa
user behaves contrary to the guidelines and
principlesintheenduserlicenseagreement,thenhe
or she will be banished from the system. Because
mostusersarelinkedto
ashiporshippingcompany
and have a reputation to uphold, they will be
motivated to operate according to established
proceduresandguidelines.
4 ESABALTSTAKEHOLDERS
The maritime sector comprises a number of
processes; for example, transport process,
information exchange process, and disaster
management process, etc. The ESABALT system is
primarily targeted towards persons and entities
involved with the information exchange process.
146
Therefore, the objective of this study is to identify
participants in this maritime sector process who
would be the primary beneficiaries or stakeholders
and to categorize them based on three criteria,
stakeholdersbyinformationneedsinrelationtotime,
stakeholders by information need types, and
stakeholdersbymaritimeinformationservices.

Thefirstcriterionliststhestakeholdersaccording
to the timecharacteristics of the information they
require,forexamplecurrentoperationalinformation,
currenttacticalinformationorinformationbasedon
historicaldata.Thesecondcriterionlistsstakeholders
by thetype ofthe informationneeded, forexample
operational information, information regarding
transport logistics
and traffic management, and
information regarding the environment and
managementofcalamities.Thethirdcategorizationis
made based on maritime information services and
the providers of those services. Table 1, 2 and 3
shows the different stakeholders under each of the
criteria.
Table1. Stakeholders by information needs in relation to
time
_______________________________________________
Stakeholder Examplesofstakeholders
group
_______________________________________________
Operational seamen,sailors,fishermen,pilots,
datauser VTSoperators,
nonprofessionalusers(i.e.leisureboats),
meteorological,hydrological
institutions/serviceproviders,
freightforwarders,
shippingagencies,portauthorities,
Tactical shippingagencies,portauthorities,
datauser VTSoperators,
meteorological,hydrological
institutions/serviceproviders,
freightforwarders,
maritimeadvisorsandsuperintendents,
shipowners,
charterers,
Historical shipowners,
datauser equipmentmanufacturers,
classificationandinsurancesocieties,
metrological,hydrological
institutions/serviceproviders,
maritimeadministration(accidentsanalysis,
eventsstatistics),
MET(maritimeeducationandtraining)
institutions,
researchinstitutions.
_______________________________________________
Table2.Stakeholdersbyinformationneedtypes
__________________________________________________________________________________________________
StakeholdergroupExamplesofstakeholders
__________________________________________________________________________________________________
Operationalinformation:seamen,sailors,fishermen,
(collisionavoidance,optimizationofshipmaneuvers,optimization nonprofessionalusers(i.e.leisureboats),
ofharbourmaneuvers,optimizationofloading/unloadingoperations) pilots,
VTSoperators,
shipowners,
shippingagencies,portauthorities,
Informationfortrafficmanagementandtransportlogistics:shippingagencies,portauthorities,
(trackingdangerousgoods,trafficmonitoring,signalingdangerous VTSoperators,
situations,voyageplanning,portandterminalmanagement,cargo shipowners,
andfleetmanagement)freightforwarders,
maritimeadvisorsandsuperintendents,
Informationforenvironmentprotectionandcalamityabatement:  state(national)authorities:maritimeauthority/office,
(planningandmonitoringoflifeandpropertyrescueoperations, ministryoftransport/shipping/environment,VTS,
planningandmonitoringofactionstakentocounteractandreduce SARcentres,spillsemergencyresponsecentres,
naturalcalamityconsequences,planningandmonitoringofactions port
authority,
takentocounteractandreducenaturalenvironmentpollutionregionallegalbodies(e.g.Balticregion,Gulfof
consequences)Finland),classificationandinsurancesocieties,
__________________________________________________________________________________________________
Table3.Stakeholdersbymaritimeinformationservices
__________________________________________________________________________________________________
MaritimeInformationServiceSystemOperator/ProviderBeneficiary
__________________________________________________________________________________________________
VTSInformationService(IS)VTSauthorityseamen,sailors,fishermen,
NavigationalAssistanceService(NAS) nationalcompetentVTSauthority/ pilots,
coastalorportauthorityfreightforwarders,
TrafficOrganizationService(TOS) nationalcompetentVTSauthority/ shipowners,charterers,
coastalorportauthorityshiphandlingagencies,portauthorities
VTSoperators,
LocalPortService(LPS)localport/harbouroperator,shiphandlingagencies,portauthorities,
port/commercialtugorganization,
PilotageServicepilotAuthority/pilotorganizationVTSoperators,
TugServicetugauthorityfreightforwarders,
IcebreakingAssistanceport/commercialtugorganization maritimeadvisoryfirmsand
superintendents,
MaritimeSafetyInformation(MSI) nationalcompetentauthorityshipownerassociations,
VesselShoreReportingnationalcompetentauthority,classificationsocieties,
shipowner/operator/master
147
RemoteMonitoringofshipsSystems VTSauthority,shipowner
MaritimeAssistanceService(MAS) coastal/portauthority/organizations
SearchandRescue(SAR)Service searchandrescueauthorities
IceNavigationServicenationalcompetentauthority/ seamen,sailors,fishermen,
organisationpilots,
MeteorologicalInformationService nationalmeteorologicalauthority/
WMO/publicinstitutions
TelemedicalAssistanceService(TMAS),nationalhealthorganization/seamen,sailors,fishermen,
dedicatedhealthorganizationpilots,
NauticalChartServicenationalhydrographic
authority/governmentalagencies
NauticalPublicationsServicenationalhydrographic
authority/governmentalagencies
RealtimeHydrographicandnationalhydrographicand
EnvironmentalInformationServices meteorologicalauthorities
__________________________________________________________________________________________________
Table4.PotentialESABALTsystemusers
__________________________________________________________________________________________________
UsersGeneralcharacteristicAnticipatedneeds
__________________________________________________________________________________________________
CharterersMonitoringofvessels’status,surroundingsandvoyageparameters Accesstocurrentdata
ClassificationandCollectinginformationaboutvesselsandcompaniesforAccesstohistoricalandstatistical
insurancesocieties classificationandinsuranceprocessesdata
CoastguardMonitoringofvessels’parametersandvoyageforsecurityAccesstocurrentdata,sending
purposeson
administeredareaemergencyinformationtothe
system
CollegesCollectingdataforstudentstrainingandscientificresearchAccesstohistorical andstatistical
data,onlineaccesstocurrentdata
Crewingagencies Monitoringvoyageparametersi.e.portsofcall,ETA,ETDetc. Accesstothesystemviaship
operatororship
owner
Emergency MonitoringadministratedareaforemergencypurposesOnlineaccesstocurrentdata,
managementcentersendingemergencyinformationto
thesystem
Equipment Postprocessingonly,noneedonlineaccessAccesstohistoricalandstatistical
manufacturersdata
FishermenMonitoringownvesselparameters,itssurroundingsandnearest Onlineaccess
toallcurrentdata,
trafficsendinginformationtothesystem
Hydrological MonitoringadministratedareaforhydrologicalpurposesOnlineaccesstocurrentdata,
servicessendingemergencyinformationto
thesystem
Icebreaking MonitoringadministratedareaforicebreakingpurposesOnlineaccesstocurrentdata,
assistancesendingemergencyinformationto
the
system
Localauthorities ManagingtheadministeredareaAccesstohistoricalandstatistical
data
Marineaccident CollectinginformationaboutvesselsandcompaniesforAccesstohistoricalandstatistical
investigation investigationprocessesdata
branches
MaritimeadvisorsCollectinginformationaboutvesselsandcompaniesforAccesstohistoricalandstatistical
investigationprocessesdata
Superintendents
Monitoringofvessels’status,surroundingsandvoyageparameters Accesstocurrentdata
MaritimeauthorityManagingtheadministeredareaOnlineaccesstoallcurrentdata,
sendinginformationtothesystem
Meteorological MonitoringadministeredareaformeteorologicalpurposesOnlineaccesstocurrentdata,
servicessendingemergencyinformationto
thesystem
Ministryof PreparingtherulesAccesstohistorical andstatistical
transport/shipping/data
environment
Navalvessels  Monitoringofvessels’parametersandvoyageforsecurityOnlineaccesstocurrentdata,
purposesonadministeredareasendingemergencyinformationto
thesystem
OffshoreMonitoringthesurroundingsofoffshoreinstallationsOnlineaccess
tocurrentdata,
sendinginformationtothesystem
Pilotstations Monitoringvoyageparametersi.e.portsofcall,ETA,ETDetc. Onlineaccesstoportrelated
information
Pilotvessels Monitoringownvesselparameters,itssurroundingsandnearest Onlineaccesstoallcurrentdata,
trafficsendinginformationtothe
system
Portauthorities ManagingportanditssurroundingsOnlineaccesstoportrelated
Information
Researchinstitutes CollectingdataforscientificresearchAccesstohistoricalandstatistical
data,onlineaccesstocurrentdata
Researchvessels Monitoringownvesselparameters,itssurroundingsandnearest Onlineaccesstoallcurrent
data,
148
traffic,collectingdataforresearchpurposessendinginformationtothesystem
SailorsMonitoringownvesselparameters,itssurroundingsandnearest Onlineaccesstoallcurrentdata,
trafficsendinginformationtothesystem
SeamenMonitoringownvesselparameters,itssurroundingsandnearest Onlineaccesstoallcurrentdata,

trafficsendinginformationtothesystem
SearchandrescueMonitoringadministeredareaforSARpurposesOnlineaccesstocurrentdata,
SARsendingemergencyinformationto
thesystem
Shipoperators Monitoringofvessels’status,surroundingsandvoyageparameters Onlineaccesstocurrentdata
Shipowners Monitoringofvessels’status,
surroundingsandvoyageparameters Accesstocurrentdata
Shippingagencies Monitoringofvessels’status,surroundingsandvoyageparameters Accesstocurrentdata
TrainingCollectingdataforstudentstrainingAccesstohistoricalandstatistical
organizationsdata,onlineaccesstocurrentdata
Universities CollectingdataforstudentstrainingandscientificresearchAccess
tohistoricalandstatistical
data,onlineaccesstocurrentdata
VTScenters, Monitoringofvessels’trafficonadministeredareaOnlineaccesstocurrentdata,
VTSpersonnelsendingemergencyinformationto
thesystem
__________________________________________________________________________________________________
BasedontheselistsofESABALTstakeholders,the
actualusersofthesystemcanbederived,asshownin
Table4.Thelistofuserswillhelpincategorizinginto
different user profiles to ensure that appropriate
access rights areprovided to them inthe ESABALT
system.Anotherbenefit
ofidentifyingtheusersisthat
itallowstodefinethesystemrequirementsspecificto
everyuserprofiletype.
5 CONCLUSIONS
The ESABALT consortium is developing and
evaluating an innovative concept for increasing
maritimesafetywithparticularemphasisintheBaltic
Sea. The focus is on increasing overall situational
awareness,through
theuseofcrowdsourcingandby
integrating various advanced navigation, Earth
Observation, and communications technologies. We
seek feedback and strong engagement with the
enduser community and various stakeholders,
including Search and Rescue (SAR) Centers, Vessel
Traffic Services (VTS) Centers, and environmental
authorities. Furthermore, we will inform the user
community and
public concerning progress of the
project through our website and through dedicated
disseminationandoutreachactivities.
ACKNOWLEDGEMENT
This research has beenconducted within the project
Enhanced Situational Awareness to Improve
MaritimeSafetyintheBaltic(ESABALT), funded by
the European Union’s Joint Baltic Sea System
Research Programme called Baltic Organizations
Network
forFundingSciencesEEIG(BONUS).
REFERENCES
European Union, ‘BONUS Portal’, Available at:
http://www.bonusportal.org/
Finnish Geodetic Institute, Furuno Finland Oy, SSPA
Sweden, and Maritime University of Szczecin, Poland,
‘Enhanced Situational Awareness to ImproveMaritime
Safety in the Baltic ESABALT’, Available at:
http://www.bonusportal.org/bonus_projects/innovation
_pproject/esabalt
HELCOM (2014), Annual report on shipping accidents in
theBalticSeain2012,pp.43,
www.helcom.fi
The Swedish Club, “Collisions and groundings 2011”,
www.swedishclub.com
The Swedish Club, “Basic facts 2012”,
www.swedishclub.com